We collect personal information directly from you/individuals, including the type of information included in work email footers and on business cards (e.g. name, work email address, job information, work phone number and work address collected when you get in touch with us, download a document or register for an account) and technical information arising from your interactions with our websites.

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We use publicly available information and service providers to provide us with business contact details for businesses and people that we think may be interested in our solutions (“prospects”). We also obtain business contact details from Performetriks affiliates, customers, partners, service providers and those organising or hosting events that we participate in.

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When collecting personal information via forms on our website, we indicate whether it is mandatory for you to provide the information. If it is mandatory to provide personal information (e.g. to register for an account or obtain access to restricted content), you will not be able to complete the request or access the information unless you provide the information to us.

We use personal information to grow our business, use of Intelligent Automation, and digital workforce adoption and our business (e.g. by raising awareness of Intelligent Automation, and digital workforce adoption (e.g. by raising awareness of intelligent automation and complimentary technologies by running and participating in events, looking for and winning new customers, strengthening our relationship with existing customers and partners and raising awareness about our solutions). We also need to use personal information to run our business and this includes, providing our solutions, training and customer support and looking for ways to develop and improve (e.g. by analysing data, asking for and acting on feedback).

More details about our reasons for collecting, creating and using personal information (i.e. the purposes for which we do so) and legal basis for our activities are described in the table below.

We share personal information with our affiliates, customers, partners, event sponsors and organisers, service providers (including IT providers, auditors and professional advisers) as part of running and growing our business. If a regulator, government or law enforcement authority asks for personal information, we will provide the information that we are legally required or permitted to provide. We do not sell personal information.

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The table below includes information about the categories of recipients (which may include third parties) that may receive personal information from us and the categories of personal information they may receive.

We keep personal data for as long as is necessary to:

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• comply with our legal, tax, accounting, and other regulatory or reporting obligations or to assert or defend against legal claims or to enable us to enforce or exercise our rights;

• to provide our solutions, and to run and grow our business.

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When determining the retention period for personal information, we consider the applicable legal, tax, accounting, and other regulatory or reporting requirements, the purposes for which we process the personal information, the type of personal information and the potential risk of harm from unauthorized use or disclosure. If you ask us to delete personal information, object to our processing based on legitimate interests or withdraw consent, where our use of personal information is based on consent, we will delete personal information as appropriate in response to your request. Please see the section “What personal information rights may be available?” for more information.

Where we de-identify personal information so it is no longer reasonably likely to identify an individual (e.g. in order to use it to analyse, improve and develop our business and solutions) we may keep the information indefinitely.

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If you would like to find out more about our retention periods for specific categories of personal information please contact:  privacy{at]performetirks.com

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